TevaOne Privacy and Cookie Notice
This website (" the Site") is operated by Teva UK Limited (" Teva") and its affiliates. You can view a list of all the Teva affiliates at the following website: http://www.tevapharm.com . Teva is referred to in this privacy notice as “we”, “us” and “our.”
Scope of this Privacy Notice
This Privacy Notice applies to personal data we collect through (i) your pharmacy’s or practice’s participation in TevaOne if you have agreed to participate in TevaOne (including the personal details you provided on the TevaOne sign up form such as your name and email address) and (ii) the Site.
It describes how we use your data and your data protection rights, including a right to object to some of the processing which we carry out. More information about your rights, and how to exercise them, is set out in the “How we store your information and your rights” section.
Our Site may include links to other websites over which we have no control. Teva is not responsible for the privacy policies or practices of other websites. We may also link to other websites operated by Teva or Teva’s affiliated companies which operate under separate privacy policies. If you access these websites via our Site, you should review the privacy policies of those sites so you can understand how they collect, use and share your information.
How we use your information
We process the personal data we collect for the following purposes:
To fulfil our contract with you
If you have agreed to participate in TevaOne, we collect and use your information for the purpose of managing our working relationship with you, for example in order to arrange payment of any rebates to your pharmacy or practice, to manage our business relationship with you and otherwise to fulfil any contractual obligations owed to you.
If you have given permission, we will also use the information:
provide you with a monthly price list
provide you with information on Teva’s business activities, products or services
respond to your queries or other correspondence you have submitted through the Site
place cookies and similar technologies, as described below.
To allow us to pursue our legitimate business interests, including:
planning for, conducting and monitoring the business and our contracts
internal analysis and market research
due diligence of the Company’s operations in cases of mergers and acquisitions, dispute resolution
analyse the use of our Site in order to continuously improve content and measure performance
optimize and tailor the use of our Site and our communication to you
You can find more information regarding Teva's legitimate interest balancing test by contacting Teva’s Data Protection Office at EUprivacy@tevaEU.com
To meet legal, regulatory, pharmacovigilance and compliance requirements, in particular to respond to requests for information from government authorities.
We will only use your information for the purposes for which it was collected, unless we reasonably consider that we need it for another purpose that is compatible with the original purpose. If we need to use your information for an unrelated but compatible purpose, we will notify you in advance of our use of your information and explain the legal basis for this. Note that we may process your information without your knowledge or consent where this is required or permitted by applicable law.
Please note that if you fail to provide certain information when requested, we may not be able to perform the contract we have entered into with you, or we may be prevented from complying with our legal obligations to you or third parties (such as mandatory reporting, tax and accounting).
Sharing your personal data
Teva may disclose your personal data to the following categories of recipients (in all cases, only when necessary to fulfil their functions):
our staff (including employees and external consultants), professional advisors and agents;
other functions and companies in the Teva group of companies worldwide;
your nominated wholesaler;
third party service providers which process your personal data on behalf of Teva and who are bound by contractual obligations to keep your personal data confidential and appropriately secure;
government authorities, regulatory agencies and law enforcement officials, if required for the purposes specified above, if mandated by law, or if required for the legal protection of our legitimate interests in compliance with applicable laws.
Cookies and related tracking technologies
Teva uses the following categories of cookies on the Site:
Category 1: Strictly Necessary Cookies
These cookies are essential in order to enable you to move around the Site and use its features. Without these cookies, services you have asked for (such as remembering your login details) cannot be provided.
Category 2: Performance Cookies
These cookies collect information on how people use the Site. For example, Teva uses these cookies to help us understand how customers arrive at the Site, browse or use the Site and highlight areas where we can improve areas such as navigation, user experience and marketing campaigns. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how the Site works.
Category 3: Functionality Cookies
These cookies remember choices you make (such as language choices). These can then be used to provide you with an experience more appropriate to your selections and to make your visits to the Site more tailored. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.
If you want to delete any cookies that are already on your computer, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies.
Information on deleting or controlling cookies is also available at www.allaboutcookies.org . Please note that by deleting our cookies (or disabling future cookies) you may not be able to access certain areas or features of the Site.
Use of Web Beacons
Some pages of our Site and e-mails we may send may contain electronic images known as web beacons (sometimes known as clear gifs) that allow us to count users who have visited these pages or read our e-mails. Web beacons collect only limited information which include a cookie number, time and date of a page view, and a description of the page on which the web beacon resides. These beacons do not carry any personal data and are only used to track the effectiveness of a particular campaign.
How we store your information and your rights
You may be entitled under applicable law to ask Teva for a copy of your information, to correct it, erase or restrict its processing, or to ask us to transfer some of this information to other organisations. You may also have rights to object to some processing. These rights may be limited in some situations – for example, where we can demonstrate we have a legal requirement to process your personal data.
Where you have consented to the processing of your data, you may withdraw such consent at any time.
To exercise any of your rights in relation to your personal data, please contact us by post or email at the addresses given below.
The collection and disclosure of this data is controlled by Teva UK Limited (Company No 00302461) whose registered office is Ridings Point, Whistler Drive, Castleford, WF10 5HX, tel 01977 628500, email email@example.com .
We hope that we can satisfy any queries you may have about the way in which we process your personal data. If you have any concerns about how we process your personal data, you can get in touch with Teva’s Data Protection Office by at EUPrivacy@tevaeu.com . However, if you have unresolved concerns you also have the right to complain to the Information Commissioner’s Office.
Teva operates internationally and may transfer your information to countries outside your own country and outside the European Economic Area, including to Israel and the United States. When transferring your information to Israel, Teva relies on the European Commission’s adequacy decision with respect to the transfer of data from the European Union to Israel; when transferring to the US, Teva uses Teva Pharmaceutical USA Ltd.’s Privacy Shield certification; when transferring to other countries outside the EEA, Teva generally relies on EU Commission approved standard contractual clauses. Information on the relevant mechanism can be provided upon request to EUprivacy@tevaEU.com .
Changes to this Privacy Notice
Effective: May 2018